Privacy policy
Last Updated: March 2026
Avanti Le Spa (“Avanti”, “we”, “us”, or “our”) operates this website and retail locations to provide you with a curated beauty and wellness experience (the “Services”). Our online store is powered by Shopify, which enables us to offer secure e-commerce functionality.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us—whether online, in-store, or through customer service.
By using our Services, you agree to the collection and use of your information as described below.
1. WHAT WE MEAN BY PERSONAL INFORMATION
“Personal information” means any information that identifies you or can reasonably be linked to you. This does not include anonymized or aggregated data.
2. INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
Information You Provide:
- Name, email, phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Account login details
- Preferences, purchase history, and wishlist activity
- Communications with us
Automatically Collected Information:
- Device and browser information
- IP address and network data
- Website usage and interactions
- Cookies and similar technologies
In-Store & Service Data:
- Purchase and transaction history
- Appointment bookings and preferences
- Feedback and survey responses
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Process orders, payments, returns, and exchanges
- Manage your account and preferences
- Provide a personalized shopping experience
- Communicate with you (orders, support, reminders)
- Send marketing communications (you may opt out at any time)
- Improve our services and website
- Prevent fraud and maintain security
- Comply with legal obligations
4. COOKIES & TRACKING TECHNOLOGIES
We use cookies to:
- Remember your preferences and cart
- Analyze website usage
- Improve performance
- Deliver relevant advertising
You may disable cookies in your browser, though some features may not function properly.
5. HOW WE SHARE INFORMATION
We may share your information with:
- Service providers (payments, shipping, IT, analytics)
- Shopify (our e-commerce platform)
- Marketing partners (where permitted)
- Legal authorities when required
- Parties involved in business transactions
6. SHOPIFY & THIRD PARTIES
Our website is hosted by Shopify. Your information may be processed by Shopify and its partners.
Learn more: https://privacy.shopify.com
Third-party sites and platforms are governed by their own policies.
7. YOUR RIGHTS
Depending on your location, you may have the right to:
- Access your data
- Correct your data
- Request deletion
- Receive a copy of your data
- Opt out of marketing communications
To unsubscribe, use the link in our emails or contact us directly.
8. DATA SECURITY & RETENTION
We take reasonable steps to protect your information but cannot guarantee absolute security.
We retain your data only as long as necessary for business and legal purposes.
9. CHILDREN
Our Services are not intended for minors. We do not knowingly collect personal information from children.
10. INTERNATIONAL TRANSFERS
Your information may be stored or processed outside your jurisdiction, including in Canada and the United States.
11. CHANGES
We may update this policy from time to time. Updates will be posted with a revised date.
12. CONTACT
Avanti Le Spa
6900 Boulevard Décarie, Suite 110
Côte Saint-Luc, QC, H3X 2T8
Email: support@avantilespa.com
